Returns Processing

SureShip Returns

SureShip Returns saves you money and gives your customers the most economical and convenient returns shipping solution available.  It's a simple self-service solution that lets any customer return ship an item in just seconds.

Customers can use SureShip Returns to print Prepaid Return shipping labels, track returns online, and send return-status notifications to you. Customer Service Representatives can generate complimentary prepaid Return Labels for customers, eliminate expensive call tags, and reduce shipping costs - all at far less effort than your current process.

Return Shipping Labels OnlineReply Label Image
A prepaid return shipping label integrated with the order originally shipped info ensures a very efficient and accurate return process.  Your customers can print a return label on plain paper and leave their package on the front porch for pickup.

Integrated Returns Tools
With minimal programming and at no charge to the seller, return processing can be integrated with your business existing system, online auction, or storefront.   The SureShip API gives you the exact same software that other vendors sell for thousands of dollars - FREE for qualified customers from SureShip.  More...

Gain Extra Protection
SureShip is the most secure returns solution available.  SureShip's guards your business from unexpected loss, fraud, wasted time, and upset customers.  Your return policy guides your customer through the return process with speed and accuracy.  SureShip affords this security at no charge to the seller.

Advance Return Notification
An Advance Return Notification (ARN) alerts you when a return has been processed by a customer.  The ARN links return shipping details with the original order in your online returns log. You get online visibility to incoming packages with tracking details, and streamlining communications with your customer. 

Automate Returns Tracking
Parcel ImageFind a return anytime, anywhere, with any carrier.  Search by customer, order number, product, auction ID, tracking number, or shipping date.  All returns are visible in an online returns log, allowing you to get an instant view of return activity. status.  More.....

Automatic Insurance
Every return is automatically insured for 100% of value in the event of shipping loss or damage.  Eliminate the expense and confusion of arranging for private shipping insurance on returns. SureShip automatically insures all returns so you get maximum protection and convenience. More.....

Convenient Self-Service
Parcel ImageYou and your customers will appreciate SureShip's convenient self-service returns. No more phone calls, no more  duplicated efforts, and no more return shipping hassles for you or your customers. SureShip Returns process builds customer loyalty and your profitability.

Accurate Return Shipping Quotes
Customers can see "live" return shipping charges plus any restocking fee based upon your policy. Charges are accurate because they are based on the actual final packaging your customer is handling. SureShip's "smart" calculator even tells customers how much you are saving them by using SureShip Returns.  

Cut Return Shipping Expenses
SureShip saves hours of work, trips to the Post Office, and correspondence with customers. You avoid hundreds of dollars in carrier fees by eliminating call tag services and avoiding use of a USPS Merchandise Return permit ($625).  You'll also reduce the hidden cost of less-economical shipping choices that are often made by the recipient.